Herts for Learning offer customers an annual contract covering a wide range of education and business services, products and resources available to schools, academies, multi academy trusts and other educational settings in Hertfordshire and beyond.

    Contracts are issued to existing customers based on the previous year’s usage, with the option to add, amend or upgrade any of the Herts for Learning services.

    2019-20 Contract Services planning and renewal process

    On the 20th May 2019 the Headteacher, Chair of Governor and Business/Financial manager (where we have the information) from each academy that purchases a Herts for Learning service will receive an email with details about the 2019-20 planning and renewal process.

    The document may be used for school budget planning ahead of making their financial returns and provides a forecast of services for the coming year based on last year’s spend.

    Differences from last year:

    A subscription area showing if the school has subscribed to PA Plus, GDPR services and Business Management Toolkit. There are no costs shown against these as the subscription can be purchased at any time during the year and is a rolling monthly cost.

    Four new services have been added:

    • Advisory Services – Wellbeing support
    • GDPR Services – the level of support will be shown (Toolkit/DPO service/Enhanced DPO service)
    • Business Management Toolkit
    • Occupational Health Service

    The last year contract spend will be shown.

    The complete breakdown of information for ICT and Financial services will be included in the PDF contract pack. This was previously sent out separately to the contract.   

    Please take a moment to watch the short animation video below which explains the updated process.

    FAQ’s can also be found below to help answer the most commonly asked questions about the Contract Services renewal process.

    Meanwhile, if you would like to discuss you Contract Services package or if you have any further questions please call 01438 845111 or email contracts@hertsforlearning.co.uk.

    Guide to the new Contract Services 2019-20 e-process

    Generic questions

    Your contract will be sent to the Headteacher, School Business Manager/Finance manager (where we have the information) and chair of governors email week commencing 20th May 2019.

    Yes – please contact us and we will email a copy to the school.

    The Headteacher, School Business Manager/Finance manager (where we have the information) and the chair of governors will all get a copy of the contract.

    If the school would like to make a change to any of the services on the contract they can either:

    The change will be actioned and a confirmation email sent to confirm the change

    Please check in any spam or junk folders your email software may have in the first instance. If you still have not received it, please contact contracts@hertsforlearning.co.uk or call 01438 845111.

    An overview of each service is included in the PDF contract pack with links to service details online.

    If you are unable to find an answer within these FAQ’s or the short animation, please contact our contract services team via the online contact form.

    You will have the option to print or save your contract from the PDF contract pack.

    Yes. Due to feedback from the renewal process last year both the ICT and finance services breakdown are included in the PDF contract pack.

    No. The document is used for planning the schools budget in time for the financial returns; however any changes that the school wishes to make need to be sent to HfL by Monday 2nd September 2019.

    The contract shows the services that the school has purchased in the academy financial year 2018/19 (1st September 2018 to 31st August 2019). If you would like to make an amendment please use the methods set out in question four.

    If you would like details about the PAYU service that your school has invested in, please send a request to info@hertsforlearning.co.uk.

    Team specific FAQs

    Advisory Services

    Secondary and Special education improvement services are not included in the renewal document, as each school will be contacted in the summer term, as normal, to outline and discuss requirements (e.g. SEA, subject support, wellbeing, safeguarding and PP reviews) so that a bespoke package can be tailored to your needs.

    The HIP is allocated on an academic year cycle. For September 2019, unless a school wished to change HIP, we aim to maintain continuity, however this may not always be possible. This will be confirmed in the second half of the summer term.

    Where possible we will try to allocate the same HIP to maintain continuity. If you request a change of HIP we will endeavour to fulfil the request, however, sometimes this may not be possible.

    Yes. It could include a standards visit and a headteacher performance appraisal in the autumn term, a joint annual review visit (JARV) in the spring term, and a progress review visit in the summer term. We do however recognise the individual nature of schools and therefore offer a flexible and bespoke approach to the use of these four days.

    If a report is necessary, the time to write the report will be taken from the four day allocation. If the school has already used its allocation the time would have to be charged at the standard rate.

    Yes, you are able to purchase extra days (at the standard rate) on a pay-as-you-use basis. This would not be shown on your contract.

    Teaching and Learning

    No. You can allocate the support to the needs of your school. They can be all used for English or Maths and any combination between, although the time needs to be split in half day allocations.

    No. The TLA super saver package would allow a menu of options (a), (b), (c) or (d):

    a) four days consultancy

    b) three days consultancy plus two twilight sessions

    c) three days consultancy plus half a day inset

    d) two and a half days consultancy plus one day inset

    HfL will make every effort to allocate the requested advisor, although this is not always possible. However all of our team subject specialists offer a wealth of school improvement experience. The team provide nationally acclaimed bespoke training, guidance and support to school leaders, teachers, teaching assistants and parents to improve outcomes for children.

    No. Once you have been allocated an advisor they would be happy to speak to you about any individual requirements you may have.

    Advisory Services - Early Years

    The EYA Super Saver package would allow a menu of options (a), (b) or (c):

    a) two days consultancy

    b) one and a half days consultancy and twilight

    c) one day consultancy plus a half day inset.

    Elements that could be considered are:

    • self-evaluation and action planning support for senior leaders
    • developing high quality learning environments
    • scrutiny of assessment procedures including learning journals and progress tracking
    • joint lesson observations
    • staff meeting (delivery and planning)
    • welfare and safeguarding audit
    • ECERS audit of the learning environment (one and a half day equivalent)
    • developing the adult role to support teaching and learning
    • empowering staff to adapt provision for two year olds
    • coaching/lesson study/team teaching

    Data Management

    As part of the contract pricing is based on pupil numbers on roll as at the Autumn census, if the school has increased in numbers since last year, this can move them into a different pricing band, resulting in a higher contract price.  If the school has started using a new module in SIMS, e.g. Dinner Money, there may be an additional charge for HfL to support that module, which would have been discussed at the time it was installed, plus for Maintained schools Capita SIMS will charge additional Annual Entitlement on that module, which HfL will recharge to the school through Contract Services.

    Governance Services

    Access to training courses in venues around the county at a discounted rate plus:

    • 2 in-house sessions
    • Attendance at Hertfordshire governors annual conference
    • Attendance at governor induction
    • briefings on current “hot topics”

    Briefings are held once per term (3 times per annum).  The briefings enable networking opportunities and provide opportunity to hear from 6 or 7 speakers on a range of topics relevant to governance and educational settings. Webinar facilities are also available.

    If you purchase our Clerking Service you do not need to purchase the training and support package as this is included in the Clerking Service. You would only need the training and support service if your school has its own Clerk and would like access to the training and support.

    Your governors can get access to GovernorHub if the school has a Premium package otherwise the Clerk and the school are the only ones who will have access.

    HASG is an independent third party organisation supporting and informing school governors, ensuring their views are heard and promoting high standards of school governance; HfL partner with the HASG. More information about HASG can be found at www.hertsgovernors.org.

    Hertfordshire Internet and Connectivity Services (HICS)

    Please note that schools who have purchased HICS will have an end user agreement that finishes on 1st September 2020. The agreement was signed in 2017 for three years.

    You are able to cancel the connectivity, however you will still be liable for the costs up to the 1st September 2020.

    Yes; although this depends on technical factors about the school and would have to be discussed directly with the HICS team. The contact is Kevin Crawley at kevin.crawley@hertsforlearning.co.uk.

    The school will pay a fixed price for the connection based on the speed of the connection and a per pupil cost (£8.39). The ‘Per Pupil Cost’ is used to calculate the Total Pupil Cost by multiplying the ‘Per Pupil Cost’ by the number of pupils attending the school/academy/setting, according to the autumn term pupil census. This Total Pupil Cost is then added to the annual Connection Charges to ascertain the Total Annual Service Charges to the Customer.

    HR Services

    They both contain the same support except the Full HR service allows for the additional benefits of:

    • HR support in agreed face to face meetings to support school leaders address sensitive employment topics (Core service is remote only)
    • implementation support for planned restructure/change project, with attendance at agreed stages/briefings
    • HR adviser support in formal meetings including potential terminations, appeals and most scenarios where a sanction could be imposed

    The cost is calculated per employee. The Core service is £22 per person and the Full service is £25 per person.

    The costs are based on a full time equivalent (FTE) member of staff; therefore if you have two members of staff, both at a 0.5 contract, the school would be charged for one FTE employee.

    HfL are launching an OH support services; details are being sent to schools separately.

    ICT Services

    A full breakdown has been sent electronically to the school (Headteacher, Chair of Governors and SBM) within the contract services pack.

    No. The data management service is separate to the ICT services contract and is reflected on a separate line on the contract.

    This service is part of the ICT services team and will be detailed in the ICT services breakdown where applicable.

    Please note: where there is a technical or logistical issue this would need to be dealt with by the ICT team directly due to the complexity and specific subject knowledge needed. Please contact the service desk on 01438 845111.

    Teach in Herts

    No. The Teach in Herts service is to support schools in Hertfordshire only.

    The school will have a log-in on the Teach in Herts website (www.teachinherts.com).

    Contact details