Herts for Learning offer customers an annual contract covering a wide range of education and business services, products and resources available to schools, academies, multi academy trusts and other educational settings in Hertfordshire and beyond.

    Contracts are issued to existing customers based on the previous year’s usage, with the option to add, amend or upgrade any of the Herts for Learning services.

    2019-20 Contract Services planning and renewal process

    On the 20th May 2019 the Headteacher, Chair of Governor and Business/Financial manager (where we have the information) from each academy that purchases a Herts for Learning service will receive an email with details about the 2019-20 planning and renewal process.

    The document may be used for school budget planning ahead of making their financial returns and provides a forecast of services for the coming year based on last year’s spend.

    Differences from last year:

    A subscription area showing if the school has subscribed to PA Plus, GDPR services and Business Management Toolkit. There are no costs shown against these as the subscription can be purchased at any time during the year and is a rolling monthly cost.

    Four new services have been added:

    • Advisory Services – Wellbeing support
    • GDPR Services – the level of support will be shown (Toolkit/DPO service/Enhanced DPO service)
    • Business Management Toolkit
    • Occupational Health Service

    The last year contract spend will be shown.

    The complete breakdown of information for ICT and Financial services will be included in the PDF contract pack. This was previously sent out separately to the contract.   

    Please take a moment to watch the short animation video below which explains the updated process.

    FAQ’s can also be found below to help answer the most commonly asked questions about the Contract Services renewal process.

    Meanwhile, if you would like to discuss you Contract Services package or if you have any further questions please call 01438 845111 or email contracts@hertsforlearning.co.uk.

    Guide to the new Contract Services 2019-20 e-process

    Generic questions

    Your contract will be sent to the Headteacher, School Business Manager/Finance manager (where we have the information) and chair of governors email week commencing 20th May 2019.

    Yes – please contact us and we will email a copy to the school.

    The Headteacher, School Business Manager/Finance manager (where we have the information) and the chair of governors will all get a copy of the contract.

    If the school would like to make a change to any of the services on the contract they can either:

    The change will be actioned and a confirmation email sent to confirm the change

    Please check in any spam or junk folders your email software may have in the first instance. If you still have not received it, please contact contracts@hertsforlearning.co.uk or call 01438 845111.

    An overview of each service is included in the PDF contract pack with links to service details online.

    If you are unable to find an answer within these FAQ’s or the short animation, please contact our contract services team via the online contact form.

    You will have the option to print or save your contract from the PDF contract pack.

    Yes. Due to feedback from the renewal process last year both the ICT and finance services breakdown are included in the PDF contract pack.

    No. The document is used for planning the schools budget in time for the financial returns; however any changes that the school wishes to make need to be sent to HfL by Monday 2nd September 2019.

    The contract shows the services that the school has purchased in the academy financial year 2018/19 (1st September 2018 to 31st August 2019). If you would like to make an amendment please use the methods set out in question four.

    If you would like details about the PAYU service that your school has invested in, please send a request to info@hertsforlearning.co.uk.

    Team specific FAQs

    Advisory Services

    The contract service is for the financial year 2020/21 (April 2020 to March 2021); the secondary and special school advisory services were purchased on an academic year (September to August). To avoid any confusion about double payments, as the service has already been agreed to, the contract does not show the amount.

    The HIP is allocated on an academic year cycle, therefore the school will retain their current HIP until the end of the summer term. HIP’s will be allocated for September 2020 being mindful of the following.

    • If your current HIP is able to continue to work for HFL in the new academic year.
    • How long your HIP has been working with your school- sometimes parties appreciate a fresh pair of eyes!
    • If there are any circumstances that mean your school would now be more venerable. in the eyes of OFSTED and therefore requires additional HIP time.

    The Education services Director, Primary will make every effort to allocate a requested advisor, however this is not always possible.

    Your designated HIP will be confirmed in the second half of the Summer term.

    Where possible we will try to allocate the same HIP to maintain continuity. If you request a change of HIP we will endeavour to fulfil the request, however, sometimes this may not be possible.

    Yes. Many of our schools choose the successful programme of:

    • A half day Autumn visit reflecting on pupil outcomes from the previous academic year
    • Support with Head Teachers appraisal
    • A full day Spring visit for a more in depth review of the schools practices
    • A half day Summer visit to review the year

    We are also very happy to work with senior leaders to agree an appropriate bespoke and flexible package for our schools if this is better suits their needs.

    If a report is necessary, the time to write the report will be taken from the four day allocation. If the school has already used its allocation the time would have to be charged at the standard rate.

    Yes, you are able to purchase extra days (at the standard rate) on a pay-as-you-use basis. This would not be shown on your contract.

    Teaching and Learning

    No. The TLA super saver package would allow a menu of options (a), (b), (c) or (d):

    a) four days consultancy

    b) three days consultancy plus two twilight sessions

    c) three days consultancy plus half a day inset

    d) two and a half days consultancy plus one day inset

    HfL will make every effort to allocate the requested advisor, although this is not always possible. However all of our team subject specialists offer a wealth of school improvement experience. The team provide nationally acclaimed bespoke training, guidance and support to school leaders, teachers, teaching assistants and parents to improve outcomes for children.

    No. Once you have been allocated an advisor they will liaise with you to agree the nature of support that would best fit your school’s needs.

    Advisory Services - Early Years

    The EYA Super Saver package would allow a menu of options (a), (b) or (c):

    a) two days consultancy

    b) one and a half days consultancy and twilight

    c) one day consultancy plus a half day inset.

    Elements that could be considered are:

    • self-evaluation and action planning support for senior leaders
    • developing high quality learning environments
    • scrutiny of assessment procedures including learning journals and progress tracking
    • joint lesson observations
    • staff meeting (delivery and planning)
    • welfare and safeguarding audit
    • ECERS audit of the learning environment (one and a half day equivalent)
    • developing the adult role to support teaching and learning
    • empowering staff to adapt provision for two year olds
    • coaching/lesson study/team teaching

    Data Management

    As part of the contract pricing is based on pupil numbers on roll as at the Autumn census, if the school has increased in numbers since last year, this can move them into a different pricing band, resulting in a higher contract price.  If the school has started using a new module in SIMS, e.g. Dinner Money, there may be an additional charge for HfL to support that module, which would have been discussed at the time it was installed, plus for Maintained schools Capita SIMS will charge additional Annual Entitlement on that module, which HfL will recharge to the school through Contract Services.

    Governance Services

    Access to training courses in venues around the county at a discounted rate plus:

    Single Academy Trusts:

    • 1 in-house session
    • reduced rate to attend ground training courses
    • access to Herts for Learning and Modern Governor’s suite of online training courses
    • reduced rate to attend Governor Induction course
    • reduced rate to attend Safer Recruitment accredited course

    For Multi Academy Trusts, training options are available and include a combination of the benefits listed.  Further information can be obtained by emailing your request and the name of your Multi Academy Trust, including academies within the MAT to governance@hertsforlearning.co.uk.

    Contact governance@hertsforlearning.co.uk with your requirements.  Please include which service(s) you would like more information on, and the name of your Multi Academy Trust and academies within the MAT.

    Briefings are held once per term (3 times per annum).  The briefings enable networking opportunities and provide opportunity to hear from 6 or 7 speakers on a range of topics relevant to governance and educational settings. Webinar facilities are also available. 

    If you purchase our Clerking Service (we provide the clerk) you do not need to purchase the training and support package as this is included in the Clerking Service for that setting. You would only need the training and support service if your school has its own Clerk and would like access to the training and support.

    Your governors can get access to GovernorHub if the school has purchased the premium package.

    £225 per annum for a Single Academy Trust.  For Multi Academy Trusts the cost would be £225 for the Trust Board, and £100 per local board. Full details of what the package offers can be found at Governorhub.

    HASG is an independent third party organisation supporting and informing school governors, ensuring their views are heard and promoting high standards of school governance; HfL partner with the HASG. More information about HASG can be found at www.hertsgovernors.org.

    Governor Induction is included however an additional charge, reduced for subscribing schools, will apply per governor.

    Hertfordshire Internet and Connectivity Services (HICS)

    Please note that schools who have purchased HICS will have an end user agreement that finishes on 1st September 2020. The agreement was signed in 2017 for three years.

    You are able to cancel the connectivity, however you will still be liable for the costs up to the 1st September 2020.

    Yes; although this depends on technical factors about the school and would have to be discussed directly with the HICS team. The contact is Kevin Crawley at kevin.crawley@hertsforlearning.co.uk.

    The school will pay a fixed price for the connection based on the speed of the connection and a per pupil cost (£8.39). The ‘Per Pupil Cost’ is used to calculate the Total Pupil Cost by multiplying the ‘Per Pupil Cost’ by the number of pupils attending the school/academy/setting, according to the autumn term pupil census. This Total Pupil Cost is then added to the annual Connection Charges to ascertain the Total Annual Service Charges to the Customer.

    HR Services

    They both contain direct connectivity to our experienced team of HR Advisors, with unlimited telephone and email access, and access to our online portal of management resources. The Full HR service also provides the additional benefits of:

    • On-site HR support in agreed face to face meetings to support school leaders address sensitive employment topics
    • Implementation support for planned restructures or change projects, with attendance at agreed stages/briefings
    • On-site support from one of our advisors in formal meetings - including potential terminations, appeals and most scenarios where a sanction could be imposed

    The cost is calculated per employee. The Core service is £22 per person and the Full service is £28 per person.

    Costs are calculated on physical headcount within the school establishment, using data taken from either payroll or workforce census submissions and verified by the school. This is due to the nature of the subject matter we support with school leaders; individual people management issues differ widely in their complexity, irrespective of the number of contracted hours for a staff member.

    Yes - HfL provide a managed Occupational Health service, run by Optima Health, one of the UK’s largest dedicated providers. Our annual subscription provides for unlimited usage of both the pre-employment screening and management referrals facilities, including telephone and/or face-to-face consultations with qualified OH practitioners.

    Details are available with the HR & Recruitment section of our HFL webpages, and are also included within our contract services communications.

    ICT Services

    A full breakdown has been sent electronically to the school (Headteacher, Chair of Governors and SBM) within the contract services pack.

    No. The data management service is separate to the ICT services contract and is reflected on a separate line on the contract.

    This service is part of the ICT services team and will be detailed in the ICT services breakdown where applicable.

    Please note: where there is a technical or logistical issue this would need to be dealt with by the ICT team directly due to the complexity and specific subject knowledge needed. Please contact the service desk on 01438 845111.

    Teach in Herts

    No. The Teach in Herts service is to support schools in Hertfordshire only.

    The school will have a log-in on the Teach in Herts website (www.teachinherts.com).

    Contact details