Andrew de Csilléry

    Andrew joined Herts for Learning in January 2017 and became Managing Director in April 2017. Andrew, who brings over 25 years of experience in international business, is a Founding Trustee of the Chartered College of Teaching and sits on the MBA Admissions Committee of INSEAD, the international business school based in France and Singapore. His career spans the globe, from the UK and continental Europe, to Asia, Australasia, the US and South Africa, where he has held a number of senior strategy and management roles with companies such as Disney and Intercontinental Hotels Group. Andrew believes passionately that all children should be given the opportunity to benefit from a great education that lays the foundation for lifelong learning. He is looking forward to using his experience of businesses where great customer service really matters to ensure that Herts for Learning works ever closer with schools and partners to deliver services of the highest quality and best value for money for the benefit of all children in Hertfordshire.

    Andrew has a BA in Physics and an MSc in Laser Physics, both from Oxford University, and an MBA from INSEAD. He recently completed the Diploma from the Wines and Spirits Education Trust, graduating with the hors-concours prize from the Vintners Company for the outstanding non-trade graduate.

    Contact details

    Telephone: 01438 843364

    Tracy Warner

    Tracy has extensive experience in education, having worked in five different local authorities; two of them London boroughs. She has been the successful Headteacher of three primary schools, all in challenging circumstances, including taking a school from an Ofsted category to being judged as good in less than three years. Prior to working in Hertfordshire her consultancy work included developing schools’ use and understanding of assessment data and being an assessor for the Inclusion Quality Mark.

    Tracy supports schools in all categories of school effectiveness but has a particular specialism with those in categories or those requiring improvement. She balances challenge with support, often using a coaching style. Tracy works with senior and middle leaders and governors to develop capacity and bring about rapid improvement.  Other particular areas of expertise include small schools, supporting governors to carry out headteacher recruitment, headteacher appraisal, supporting in the writing of SEFs and school improvement plans and working with senior leaders to develop provision across the school to improve outcomes for all pupils.

    In addition, Tracy oversees the comprehensive induction programme for new primary headteachers across the county, including working with the valued team of mentors known as Hertfordshire Professional Partners.

    Contact details

    Telephone: 07768 744931

    Helen Jones

    Helen is the Education Services Director for disadvantaged and vulnerable pupils and she has over 30 years experience in education.  The core purpose of her role is to challenge and support mainstream and special schools to raise standards for pupils who are supported by the pupil premium, those who are looked after by the Local Authority, those who have special educational needs and/or disabilities, those who speak English as an additional language or who are from minority ethnic groups, those with mental health needs, those at risk of cyber-exploitation and pupils from any other groups who need support to reach their potential. Helen leads the Herts for Learning team with responsibility for the work around raising standards for vulnerable pupils.

    Helen works with a range of external partners including Hertfordshire County Council and the Eastern Partnership.

    She has been a successful headteacher with experience of working in middle and primary schools, particularly those in challenging areas.  She is passionate about improving outcomes for pupils who are vulnerable in their learning.  She is the improvement partner to the Hertfordshire Virtual School for children looked after.

    Helen's work supports school improvement in Hertfordshire and beyond and this includes leadership team development and securing good and better teaching.  She is skilled in headteacher performance management and successfully supports schools to validate their self-evaluation.  She frequently supports with leadership appointments. She strikes a successful balance of monitoring, challenge, support and intervention, depending upon the needs of the individual school.

    Helen is a trained lead Ofsted inspector and is accredited to inspect specialist SEN resource provision and independent special schools as well as SEN provision in mainstream schools and academies. She is also accredited to inspect independent schools. Helen carries out Ofsted training for Chairs of governors, governing bodies and clerks to governors as well as training Hertfordshire leaders of governance to deliver key pieces of training themselves.

    Contact details

    Telephone: 01438 843935

    Liz Shapland

    Liz is the Deputy Education Services Director (Secondary) with over twenty years’ experience of teaching and supporting English and literacy in schools. Her work with schools comprises a mixture of support and challenge and she is used to leading a team of professionals by setting high standards.

    She is passionate about improving and enhancing students’ enjoyment and experience of English, drama and media and has a proven track record of leadership as a head of English, literacy co-ordinator, induction training co-ordinator and associate member of SLT.

    Liz specialises in supporting English teachers across key stages 3, 4 and 5 working with NQTs, through to heads of English and senior leaders to ensure that students across Hertfordshire maximise their potential. She can offer bespoke training, support and guidance on all aspects of English and literacy from curriculum development to leadership support and guidance.

    Contact details

    Telephone: 01438 844855

    Mireille MacRaild

    Mireille MacRaild, Education Services Director (Early Years), is the strategic lead for early years in Hertfordshire and leads the early years team which supports schools, children’s centres and early years settings to develop high quality provision and improve outcomes for young children and their families.

    Mireille’s expertise includes the strategic use of data to support leaders in improving the quality of provision enabling children to maximise their potential. She leads training sessions, coaches staff teams and develops appropriate planning and assessment systems and procedures to meet the requirements of the EYFS.  She is a Hertfordshire Children’s Centre Improvement Partner.

    Mireille has taught in the foundation stage and key stage 1, has supported PVI settings as a qualified teacher and has led and managed large day care settings. Mireille’s participation in the EEL research project fostered her interest in analysing children’s well being and involvement to support and enable learning.

    Contact details

    Telephone: 07990 774310

    Carole Bennett

    As Business Services Director, Carole has strategic responsibility for our business services to schools - ICT, HR, Governance, Finance, School Business Management, Recruitment and MAT services.

    Carole brings a wealth of experience and expertise across education, business services, marketing and business development and in building excellent relationships with schools and settings. Carole has previously been responsible for new business development as well as leading our ICT Teams providing schools with all of their ICT support, including curriculum guidance, eSafety, MIS, technical, connectivity and web development.

    After teaching and leading ICT in schools around London, Carole worked for Anglia University supporting schools across five counties with the development of their own ICT provision before joining Hertfordshire as an ICT adviser.  She has continued to place children, learners and staff at the centre of the services Herts for Learning provides. Constantly striving for improvement, Carole completed an MEd at Cambridge University, focussing on the critical factors in appropriately engaging staff with purposeful, productive technologies for learning and teaching.

    Contact details

    Telephone: 01438 843353

    Andrew Griffiths

    Andrew combines over 10 years of business experience with a passion for education to ensure that Herts for Learning offers high quality services at competitive prices.

    Having trained as a chartered accountant, Andrew left accountancy practice to work as a commercial accountant in the retail sector. Working in this environment developed his understanding of the requirements of a successful customer-facing business, and also the importance of astute financial management.

    Andrew’s keen interest in education led him to join Standards and School Effectiveness in 2007, initially as the business manager to the MECS service. Following a couple of internal promotions, Andrew assumed the role of Head of Business Management in April 2010 and in September 2013 became Herts for Learning's Chief Finance Officer.

    Andrew has already supported the service through one significant transformation, and is leading on the ongoing development of the business. He provided key support and direction to the development of the Hertfordshire Internet and Connectivity Service (HICS) business model, which has operated very successfully since its inception. Andrew has also worked hard to ensure cost savings are delivered within Herts for Learning and to minimise price increases to Hertfordshire schools for HfL’s traded services.

    Contact details

    Telephone: 01438 844831

    Alison Penny

    Alison is the Director or Business and Organisation Development and joined Herts For Learning in September 2017. She has over 25 years of experience in sales and business development working for leaders in their field, including Glaxo and BUPA, and was a director of The London Clinic, the UK’s largest independent hospital. Her passion for education prompted her to become a school governor (and latterly Chair) where she experienced first-hand the joys and challenges of life in a Hertfordshire school. Before joining Herts for Learning she spent 18 months working with a young social enterprise being nurtured within the Innovation Hub at Teach First.

    Contact details

    Telephone: 07580 743243