It is an implied contractual term of employment that an employee will perform their role to a minimum required standard. Actual standards will vary from role to role but it is vital, either from the job description, appraisal targets, or regulatory requirements, that the employee knows and understands the standards they have to meet.
Addressing under performance is a difficult, often unpalatable and sometimes lengthy managerial task, but one that is critical. Failure to address performance can have adverse consequences in terms of affecting morale and demotivating the remaining workforce.
The answer is to deal with problems at an early stage. Informal, supportive discussions are often key to an employee turning their performance around or realising that the job is not for them and therefore leaving.
For further advice and support, contact HR Services on 01438 544463 or firstname.lastname@example.org.