Our core aim is to ensure that schools and academies (including Multi-Academy Trusts) are getting the maximum benefit from their investment in a Management Information System, such as SIMS.

    We provide expert advice on producing evidence from an MIS to:

    • support school improvement
    • help demonstrate that every student is being supported to achieve to their full potential
    • make full use of the tools at a school’s disposal for monitoring progress, behaviour, attendance, achievement and interventions

    Service Desk support

    Our ICT Service Desk provides a single point of contact to our team of experienced consultants via telephone, email or our online portal. For further details, including our Service Level Agreements (SLAs) please click here.

    Training and support

    In addition to our Service Desk support, the Data Management Services team provides a complete solution, offering a range of training and support services, including:

    • training courses
    • bespoke cluster training for groups of schools
    • remote training for individuals
    • in school training for individuals or small groups of staff
    • data quality Health Checks
    • regular user group meetings at venues around Hertfordshire
    • extensive documentation and guidance on statutory returns and end of year procedures.

    Consultancy services

    We also offer a range of on-site consultancy services for school leaders and senior managers, as well as administrative / support staff and business managers, to review processes and offer advice for changes or improvements in many areas related to use of the Management Information System, across all phases.

    Analysis reports

    Our Data Management Services team has developed a whole range of analysis reports for SIMS. Using these reports effectively can have a significant impact on school performance and in improving the evidence available for Ofsted visits. They also enable us to support head teachers and senior leaders in understanding their data, to effectively track trends and target intervention to raise pupil achievement. Our team of Data Management experts work closely with our teaching and learning advisers, offering a unique service.

    In summary, our team provides value‑for‑money support that will save a school money, time and effort that offers tangible benefits for staff, students, pupils, parents and governors. Many of the members of our team have previously worked in a school environment and therefore have an understanding of the challenges faced in an education setting.


    The Data Management Services Support Contract pricing will depend on various factors, including student numbers and the SIMS modules in use. For a personalised quotation, please contact us on 01438 844777 (option 1, option 1) or help@sd.hertsforlearning.co.uk, so we can discuss your support needs.

    For further information about any of the services listed here, or to discuss unique requirements, please contact us through the ICT Service Desk:

    Data Management Services
    Tel: 01438 844777 (option 1, option 1)
    Email: help@sd.hertsforlearning.co.uk

    About our training:

    “Absolutely fantastic! For new and experienced users”

    “Gave me confidence to “have a go. No “techy vocab” NO information overload”

    “Excellent Trainer and course content”

    About our user groups:

    “My first time at one of these sessions - found all info very helpful. Thank you.”

    “I really like coming to these sessions they’re really helpful and you explain things in an easy to follow manner.”

    “Found it very useful and would come again. Always meet my expectations, Excellent Hints and Tips thank you.”

    “Really good session, very useful prompts for upcoming items.”

    And from senior leaders on our service desk support:

    “Many thanks. You have saved our Attendance Officer days of work and she is so happy.”