Designed specifically to enable schools to access the internet and educational services in a fully supported environment, HICS enables schools to receive a broadband connection that is delivered to the highest standards giving schools and academies flexibility, choice and reassurance.

    HICS enables schools and academies to receive a broadband connection to meet their specific connectivity requirements. The service builds on the longstanding cooperative agreement of schools to work together and benefits from the economies of scale offered by a countywide connectivity service.

    Educational settings can have confidence that HICS is the best choice for all establishments with the following services all included as standard:

    Safety and security

    Cloud based web filtering that is fully customisable to a school and individual user level, meeting DfE initiatives such as Keeping Children Safe in Education, Prevent Duty and Ofsted’s Education Inspection Framework.

    Choice and flexibility

    Choice and flexibility allowing each educational setting the ability choose the right connectivity type for their location, providing the most cost effective solution.

    High performance and resilience

    A high-performance service delivered by an experienced, high-quality ISP in education, with a proven track record. Providing an uncongested service with uncapped speeds and unlimited downloads, ensuring pupils and staff have the highest level of reliability and performance.

    A fully resilient service across multiple datacentres with resilient links to ensure maximum uptime.


    Supported through a fully managed service with a market leading SLA which monitors connectivity and both flags and instigates actions to repair faults, ensuring that unless a school visit or in-school action is required, the fault fix is progressed immediately and the connection downtime is kept to a minimum.

    Pro-active service management

    Systems can display and highlight issues for resolution before schools are aware of them.

    Intersite connectivity

    Intersite connectivity that enables multi-site collaboration with schools and multi-academy trusts to share services with simplicity and ease.


    The Hertfordshire Internet Connectivity Service pricing will depend on various factors, including student numbers and connection speed.

    For further information on HICS please contact the Schools Connectivity Service Coordinator.

    Kevin Crawley, Schools Connectivity Service Coordinator
    Tel: 01438 844777

    "We’ve been impressed by the speed and competency of the HICS team in resolving issues both within and outside of your control. It’s always reassuring to know that we have you working to keep the network operational and represent the academy if the occasion arises"

    Headteacher, Hertfordshire Primary School

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