Access to the HR services knowledge portal is only available to schools or academies buying a core or full HR service with Herts for Learning.

    Find out more about our core or full HR services

    The HR services knowledge portal provides a wealth of materials including streamlined policies (consulted upon with recognised trade unions which means that schools and academies don’t have to) template letters, basic and specialist practice notes and regular education/employment news.

    You can also browse and book on HR training courses and workshops on our CPD Hub.

    Our mission is to support schools to get the best from their people so that they can deliver the best possible education for children. Our team have significant HR and education sector experience and a long history of providing HR services to schools over many years.

    We welcome feedback about our service and if you have comments about the portal or our service generally please do not hesitate to contact Head of Service, David Windridge at

    Setting up sub-accounts for the HR portal

    If you would like to set up individual sub-accounts for members of staff to access the HR portal, please refer to the Help and FAQs page.

    Subscribing academies can access the Academies HR portal for bespoke HR policies and guidance.

    Latest additions and revisions

    Find all our revised or newest policies, practices and guidance listed here.

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    Guidance to support typical situations faced when dealing with operational issues in the current environment with concerns around coronavirus (COVID-19).

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    How employee attendance and absence is handled can have a significant impact on schools' ability to meet operational needs. Policies and toolkit for attendance including information on Occupational Health referrals.

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    Dispute resolution

    Policies, guidance and resources to support the early resolution of matters in the workplace such as grievance, bullying and harassment and whistleblowing, to avoid escalation into formal disputes.

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    End of employment

    Every employment relationship will inevitably come to an end at some point, whether the split is amicable or potentially difficult.

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    Equality, diversity and inclusion

    Equal opportunties guidance and monitoring.

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    Family leave

    Employees have the right to take time off from work for reasons such as; public duties, maternity, paternity, adoption leave etc.

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    Flexible working

    Policy and toolkit to support the process of applications to work flexibly by employees.

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    Managing conduct

    It is important for schools to have clear procedures in place for matters relating to employee conduct. Policies and guidance to cover disciplinary, code of conduct and social media misconduct.

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    Managing performance and capability

    Addressing under performance is a difficult, often unpalatable and sometimes lengthy managerial task but one that is critical.

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    Pay and reward

    Policies and guidance for pay and reward in schools. Including guidance for schools with children centres, TLR payments and pay and performance appraisal policy. 

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    Recruitment and onboarding

    Policies and toolkits to support recruitment, job descriptions, induction and the management of probation. Covering recruiting employees and supporting their first 6-12 months.

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    Redundancy and restructuring

    Guidance to support the times when it is necessary to undertake a re-organisation for the needs of the school or consider reducing staffing levels.

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    Risk assessments

    A selection of risk assessment templates to be tailored as appropriate. 

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    Time off work

    Employees have the right to take time off work for reasons such as; career break, dependants leave and public duties. 

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    Employee wellbeing is a key issue that organisations are striving to address to ensure that their employees remain happy and motivated at work. Guidance and useful services that support the process.

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    A to Z of HR policies

    A to Z listing of all HR policies, guidance and toolkits.

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    HR Services and news

    Latest education and employment news from the HR service.

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    Contact details

    HR Services news

    Latest education/employment news

    Book a course

    Enhance and broaden your HR knowledge, skills and expertise by booking on one of our training courses.