Privacy policy

    1. This privacy policy sets out how Herts for Learning Ltd uses and protects information that you give when you use this website.

    2. We are committed to ensuring that your privacy is protected at all times. Any information that you provide will be handled in accordance with this privacy policy.

    3. We may change this policy from time to time by updating this page and so you should check it regularly to ensure that you are happy with any changes.

    4. Data we collect about you

    We may collect the following information about you:

    i) Your name ii) company name iii) telephone number iv) email address v) any postal addresses that you provide

    This information will be taken from you at the time that you make a purchase from us, or make contact with us through the contact us page. Contact information is used to respond to enquiries or get in touch with you when necessary.

    Any personal data collected through this website will be treated as confidential under the principles of the Data Protection Act 1998.

    5. How we handle your data

    We use this information for the following reasons:

    i) Process any orders you make through our e-commerce platform ii) improve our products and services iii) for marketing our products and services to you iv) for market research

    6. We are committed to ensuring that the data you provide is handled securely and have put in place suitable physical, electronic and managerial processes to safeguard your information.

    7. Cookies

    Cookies are small files which are placed on your computer or device by websites you visit. If you return to the website later, your web browser sends the small file to the server to notify the website of any previous activity you engaged in on the site. Cookies help our site to respond to you as an individual and to work properly, for example remembering login details or items you had in a shopping basket.

    You may delete and block all cookies from this website, but if you do parts of the site may not work.

    We use traffic log cookies to identify which pages are being used on our site and analyse visitor behaviour through statistics. This may include the user’s IP address and session information such as the duration of the visit, type of browser used and broad demographic information.

    Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit; www.allaboutcookies.org .

    To opt out of being tracked by Google Analytics across all websites visit: http://tools.google.com/dlpage/gaoptout

    We use the following cookies on our website:

    Cookie name What is it? Purpose
    _ga Used to distinguish users​
    Expires: 2 years
    We use Google Analytics, a web analytics service provided by Google. Google Analytics uses 'cookies', which are text files placed on your computer, to help analyse how visitors use the website. Cookies set by Google Analytics
    SESS Session cookie
    Expires: when you close your browser
    Stores user session. Session cookies allow users to be recognized within a website so any page changes or item or data selection you do is remembered from page to page.
    NID Used by Google to store user preferences and information of Google maps We use Google Analytics, a web analytics service provided by Google. Google Analytics uses 'cookies', which are text files placed on your computer, to help analyse how visitors use the website. Cookies set by Google Analytics
    AWSELB Ensures a user's session is always sent to the same backend server We use the Amazon Web Services load balancer which provides stickiness
    Cookie-agreed Typical content: boolean
    Expires: 3 months
    Our site uses Drupal cookies to display and remember content based on selections you have already made.
    stripe_mid
    stripe_sid
    Session cookies for Stripe Technical session cookies to allow the Stripe payment gateway to work on our website. Stripe’s privacy policy

     

    8. Links to other websites

    You may encounter a link to an external website page whilst visiting our website. If the link is to a website that is operated by a third party you should know that we have no control over that website or its content and as such cannot be responsible for the protection and privacy of your data or information you provide whilst visiting the site. You are advised to check the privacy policy of those other sites for their terms and conditions.

    9. Security

    This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All instances of unauthorised attempted access to our site are logged and investigated. Where necessary, Herts for Learning will inform law enforcement agencies or other relevant organisations regarding misconduct.

    10. Email

    At Herts for Learning we respect the privacy of email accounts and we store your email addresses securely. Your details will not be passed to ANY organisation beyond Herts for Learning without your explicit permission.

    However, we may use email to keep you up to date with news about products, services and offers that we think maybe are of interest to you. If you do not want to be kept informed in this way by email, please let us know.

    11. Notification of changes

    Development of new Herts for Learning services may generate the need to amend this Privacy Policy at any time.

    12. Controlling your information

    If at any time you wish to stop receiving information from us please contact us and we will update our records accordingly. If you no longer with to receive communications from us you can:

    1. send your request using the contact us form.

    2. send an email to info@hertsforlearning.co.uk identifying yourself and asking that we remove you from our contact lists.

    If you believe that any information we hold about you is incorrect or incomplete then please write to or email us as soon as possible and we will promptly correct any information found to be incorrect

    To change or modify information previously provided, you can:

    send an email to info@hertsforlearning.co.uk clearly identifying yourself and asking that we correct or update our database.

    Or write to us at:

    Customer Services team
    Herts for Learning Ltd
    Robertson House
    Six Hills Way
    Stevenage
    SG1 2FQ

    13. Copies of your information

    You may request details of personal information that we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us at the address below or email dp.foi@hertsforlearning.co.uk.

    Data Protection
    Herts for Learning Ltd
    Robertson House
    Six Hills Way
    Stevenage
    SG1 2FQ

    Contact details