From Monday 30th November, HfL will be introducing a new, improved phone system into the business. The new system will ensure that remote working for staff is seamless, and phone contact with HfL, through service desks or when direct dialling individuals, is never compromised.
The phone system is being rolled out in two stages and will result in new phone numbers for all HfL staff, teams and service desks.
From Monday 30th November 2020 the following numbers are changing
|HfL Main Number||01438 544464|
|Eastern Partnership||01438 544469|
|Business Management||01438 544484|
|Government Helpdesk||01438 544487|
|Government Training||01438 544478|
|HR Services||01438 544463|
|Teach in Herts||01438 544468|
|NQT Services||01438 544472|
|Leadership Appointments||01438 544476|
|Training and Events||01438 544477|
When calling HfL from today, please use these new numbers. Any calls to old numbers will be auto re-directed however, so you will still be able to contact the relevant team.
Please note all direct dial numbers have also changed and individual email signatures are being updated to reflect this. There are no changes to HfL mobile numbers.
From Tuesday 8th December 2020, the Service Desk numbers will change. These include the numbers for
- Technology in Schools
- HfL Broadband
- Financial Services
Further details will be published nearer the time sharing the new Service Desk numbers.
If you have any queries about the new numbers please contact 01438 544464 or firstname.lastname@example.org